The situation has been confirmed to be resolved.

Access to the Zendesk support portal has been restored. We are continuing to monitor the situation.

A temporary fix has been put in place while we work on a permanent solution. Access to the Zendesk support portal is now working as expected.

Engineering is continuing to investigate the issue.

Engineering is continuing to investigate the issue.

We are investigating reports of users receiving an error page when accessing our Zendesk support portal. We are working to identify the root cause and a resolution, and will post an update as soon as we have more information.